Web Chatbot

Makes easy for you to build your customers trust, satisfaction and retention and better conversation with your customer through online Chabot.

Features of Web Chatbot

This will help you to increase your sales on your e-commerce website without much effort. You can create a workflow in minutes to help your users with questions 24x7 with one of the best E-Sutra bot chat. Without the need to intervene manually at any point. You can integrate build bot with Live Chat, Facebook Messenger and more.

Integrated with CRM

Chatbot can be integrated with key systems and orchestral workflows inside and outside of CRM.

Autonomous reasoning

Chatbot performs complex reasoning without any human intervention. For example, a great service chat bot should be able to find solutions based on relevant case history.

Emotional Intelligence

Give your users a personalized experience with our highly emotional content web chat bots. The chatbot can gauge the personality traits of the customer and understand the emotions and tone of voice during the conversation.

Free to discover

Chatbot collects relevant data to quickly resolve customer issues – can access, use and process data, both artificial and non-artificial, from any source.


Chatbot communicates seamlessly across multiple digital channels and retains data and context for a seamless experience.

Communication Maturity

In addition to understanding and communicating, a great chatbot has specific natural language processing capabilities to understand the context of conversations in multiple languages.

Everything in Web Chatbot

With the advancement of technology, we now have artificial intelligence that is able to help us with our work and manage our social media accounts. A chatbot is an automated program that can communicate with a system through a text interface. Chatbots are becoming increasingly popular today and they can do a range of tasks such as: telling you how your favorite sports team is doing, order flowers for Mother's Day and even answer your questions about vaccines.

Build Your Brand

Start Web Chatbot today to grow your business

Perfect Web Chatbot

A chatbot is a computer program that automatically communicates with humans using natural language and provides a customer service. Chatbots often use A.I. and natural language processing to respond to questions and provide information, and can be integrated into other systems such as CRM software.

Benefits of Web Chatbot

Our solution is designed to integrate with various functions and other software. You can easily integrate the required functionality with our connection and synchronize with your systems.

Our software is designed with the utmost care and simplicity to the last detail. No coding or technical background is required to develop your own chatbot.

Learn more about our customers and target group.  Follow the queries in our dashboard for systematic statistics and analysis. Based on the extracted data, find valuable information to use for further development.

Get the job done, the easiest, do the repetitive tasks yourself. Instead, focus on other, more complex areas.

There is no need to waiting for line 24-hour access because Chatbot can handle unlimited users at a time.

How Web Chatbot helps your business to grow?

It’s important to keep your customers connected to your brand and that’s why companies are starting to use chatbots for social media marketing.  Engaging users through social media can help you increase sales by up to 40% while Facebook has the highest success rate for sharing your positive experiences with existing users.

You can keep in touch with customers with real-time help without having to personally interact with them, such as in a real store offering salesperson, interactive communication. A well-designed chatbot can chat with thousands of people at once who answer their questions, special coupons, limited time promotions or whatever you want to share.

As we all know, customer service is the most important factor for success of any business. Whether your business is global or local, having 24*7 customer service with instant answers has a good impact on your client’s satisfaction. Most clients are always stopped when operators try to connect you to the customer care centre, while chat bots never tire of responding to their orders.

Another thing that really matters is thinking about mobile phones in particular. This type of marketing has the potential to completely change the game for you when it comes to mobile engagement rates. Take a look at these metrics. This is especially important as the trend continues, with more and more people engaging with brands than mobile devices on desktops.

Why Web Chatbot is important for your business?

Chat bots can help businesses take customer engagement to the next level.  Using chat chat bots, engagement can be advanced based on user data and made more interactive.  In addition, bots can provide consistent answers and help you avoid passing out irrelevant information to users.  And when relevant and prompt answers are provided, users can stay longer on your site and keep the conversation going.

Customers expect prompt answers to complaints or questions. As chatbots are becoming increasingly smart, brands can use them to automate some routine interactions and meet customer expectations, with automation, one of the key uses of chatbots, engaging consumers. There is no need to wait for human agents and it can definitely test them. Collaborate with and maintain the brand.

Losing chances halfway through the sales funnel is never an ideal situation and no business would want that. There are a number of reasons that can deter consumers from making purchases, such as the cumbersome checkout process or hidden costs.  Chat bots can be helpful in helping brands reduce customer and smooth customer journey. You can create the right boot scripts and engage customers effectively and answer their questions at different stages of the journey.

Customers love guidance and pampering. No matter how many tutorials or content guides you provide, they will still show some hesitation in finding information on their own. However, consumers prefer brands that show them the way. This is where chat bots can come in handy as your business can use them to educate customers and make the onboarding process easier.

Why choose E-Sutra for building Web Chatbot?

With the multi-language feature, translate your native language into 150+ languages ​​on your website chatbot.

No further delay in reply, user will get real time reply within one second

By allocating resources with website chatbot you reduce customer support and save your resource cost.

  • E-Sutra Technologies provide a 24 x 7 x 365 customer service in order to help our customers
  • E-Sutra Technologies not only provides best customer service but also train our customers in order to help them more
  • We’ve created multiple packages which definitely helps customer to choose by their budget.
  • We serve from small businesses to a large enterprises hence we’re flexible for all


A chatbot is a computer program which conducts a conversation. They can be built by a developer to conduct a pre-determined conversation as shown through the use of artificial intelligence and natural language processing.

A chatbot is a computer program designed to simulate conversation with human users, especially over the Internet. The most basic chatbots are often little more than a list of pre-programmed messages, but many are programmed to use natural language processing and artificial intelligence algorithms to generate replies in conversation text.

Chatbots are not just for business use; they also have the potential to change the way we interact with government agencies and even schools. Chatbots are not only useful in the business world, but also in personal lives. With a chatbot, people can have a voice assistant on their phones without going through any special setup.

Its computer programs usually mimic conversations with humans by sending messages online. They are typically designed for simple, repetitive tasks such as asking about the weather or delivering news alerts or stock market information. These programs can answer questions such as “who won the champion league?”

Companies that use these bots for their customer service, usually have a team of people dedicated to handle customer queries. The bots just help with the overflow of these teams and ensure that customers always get a fast response no matter what time of day it is.

Web chat is a format that allows users to interact with brands online, often on their websites, and in real time. The chat window browser pops up as an overlay for a website page, allowing the user to type messages directly into text tiled, and often over images and other files.

79% of users prefer live chats because they offer instant answers.  Live chat has the highest user satisfaction rate at 92%.  For 41% of users, live chat is a preferred channel for contacting support teams.  About 63% of users who use live chat on a website are likely to return to the site.

Provide real-time customer support with live chat. The main advantage is that it allows your users to get instant answers to the questions that need to be answered.  Therefore, it is not surprising that 79% of users say that they prefer live chat because it offers instant more than other channels.